United Flight Canceled: PQP Earnings on Rebooked Airlines

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Passengers can experience significant difficulties due to canceled and rescheduled flights, especially those trying to obtain elite status in the United Airlines rewards program. Passengers are often transferred to partner airlines, which tends to cause concerns about earning expected PQPs. Therefore, it is essential to understand how to act in this case, how to get PQPs and stay on the path to achieving elite status. 

Does Canceling or Transferring a Flight From United to a Partner Airline Mean Losing PQP and the Segment?

r/unitedairlines question1
Image source Reddit
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Image source Reddit

If your United flight was canceled and you rebooked on another airline, you will not automatically earn Premier Qualifying Points (PQPs) or Premier Qualifying Flights (PQFs) toward your MileagePlus membership status. However, you can request credit for your original United flight through the United MileagePlus Member Service Center. This option is called Unified Original Routing Credit (UORC).

Unified Original Routing Credit (UORC)

Unified Original Routing Credit (UORC) is the process through which United Airlines MileagePlus members can request credit for Premier Qualifying Points (PQPs) and flight segments (PQF) for the original flight itinerary if they are rebooked on another airline due to a cancellation or irregular operation.

When to Use Unified Original Routing Credit

  1. When you have completed a flight, the miles have not been credited to your MileagePlus account.
  2. When your United flight is canceled and you are rebooked on a non-United flight.

How to Use UORC

  1. Gather all necessary documents, including boarding passes and e-ticket receipts (for both original and rebooked flights)
  2. Visit the United Airlines MileagePlus website, go to Mileage Claims and submit a missed mileage claim, or contact the United MileagePlus Member Service Center.
  3. Keep track of your MileagePlus account to ensure the requested miles are correctly credited.

Conclusion

This system will simplify the process of obtaining missing miles and ensure that MileagePlus members receive all the benefits they are entitled to. Please visit the United Airlines MileagePlus Mileage Credit page for detailed instructions and eligibility requirements.

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